My computer is not charging!

My computer is not charging!

Answer

Look in the spot where your computer hooks up to the charger.  Is there any metal in it?  If so, it needs to be removed.  Also, try different plug-ins for your charger to make sure it’s not the power.  If neither works, you will need to complete a BV Care ticket for a replacement charger here: https://bluevalleyk12-879569.workflowcloud.com/forms/92d87616-132f-4e6d-bc55-bc05ed416a2f 

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  • Last Updated Dec 03, 2020
  • Views 30
  • Answered By Caitlin Neneman

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